Our experience with Timbercreek was great. We had looked at their selection online and had somewhat decided their options weren’t going to work for us but we thought it was worth at least having a discussion with Ryan in case we were wrong. We described what we had in mind and he brought over a collection of samples, including items not online, and within an hour we had picked a floor, had Ryan’s bid and a tentative install date for the following week. It came together so easily we thought we were going to quickly and decided to wait a couple of days to look around. We ended up calling Ryan back a couple of days later and before the following week was up we had our new floors installed and they’re beautiful. The install was well done, Ryan was here when the work started to make sure the details were communicated and back again a couple of days later (as the install crew was finishing up) to look over the work and make sure we were happy. I wish everything in our construction project had been that easy. After dealing with numerous contractors that struggled to deliver, working with Ryan was refreshing.
This review is easy because I love my floors!! They are gorgeous and unique and give my home such an elegant look. I priced a few companies and Timbercreek was by far the best deal going for real wood floors. All the floors they offer are very pretty and unlike most of the stock options. Now, the service part of the review- Ryan is a very nice man, I trusted him in my home and I trusted his advice. He put me at ease about every concern. He was wholly available to answer questions, change the plans, or help with whatever was happening. He actually came in himself on the last day to fix a couple of final aesthetic things that weren’t quite right. He totally rocked, thank goodness there are honest, reliable folks out there still running little businesses.
Everything from the first appointment to the last was so smooth. Ryan was punctual and professional. So was his crew. The installers (Daniel and his crew) are smart, conscientious, respectful and very meticulous. We had our beautiful wood floors installed upstairs. Unfortunately, Daniel had a tough job because the house is older, and he needed to work hard to level the floors before install. To him, it was “no problem.” Highly recommend this company. Very fair pricing, especially for all the hard work involved!
Highly recommend Timbercreek Floors! My experience with Ryan has been only positive. He went above and beyond to make sure I was happy with my flooring. The installers were detail oriented and precise, which I really appreciated. If there were times Ryan couldn't come himself to check on things, he sent his business partner, who was just as friendly and efficient. Will definitely use this company again in the future!
We decided to tackle a very extensive renovation of our home. Timbercreek Floors worked with us to find the perfect floor to accomplish the look that we were after. Ryan and his team of installers completed the work with excellence, but also were willing to work with us on a somewhat complicated schedule. I have already recommended them to family and friends. They are the type of company that you want to work with!
Ryan at Timbercreek Floors was prompt, helpful, knowledgeable and friendly. We decided on Timbercreek Floors to install hardwoods in our home. The installers were friendly, professional and on time. They worked above and beyond expectations. Ryan came by after the install to ensure we were pleased. Thank you Timbercreek Floors! Definitely the business to choose!
We had the best experience with Timbercreek Floors. The owner (Anthony) quickly set up an appointment and we met the other owner (Ryan). He provided us with all the information needed and even brought more sample, so we would have a better idea of how the floor would look before installation. They are the nicest people to work with and we highly recommend them!
Absolutely Fantastic Service. Ryan was wonderful to work with and very quick to get the job done. Floors looked Fabulous! Thanks Timbercreek Floors you guys are Amazing !!!!!
Ryan was so easy to work with through the whole process! Prompt, thoughtful, and kept me informed throughout the project. He was patient with our wanting to see every option, talk through pros and cons of each floor and even make some changes as we went. My new floors are beautiful and a perfect fit for our family. Highly recommend!
Ryan was great to work with and the floors in the new office space look terrific!
I have always loved hardwood floors and was thrilled when we began an update on our home … after 17 years and 7 kids we needed a big time transformation!
I looked for what seemed an obsessive amount of time, but I was afraid of making a mistake, and had difficulty finding something I loved. Finally, exasperated with the situation, I found myself one day at Westlake HEB where I noticed a “Timbercreek Floors” display. Leaving my name, email, and cell with the selections that appealed to me, I returned home with my groceries not giving it any further thought.
The very next day Ryan was in my home, the ordeal as good as done. The biggest surprise about Timbercreek floors is that Ryan is the owner of the company, so he is personally invested in your satisfaction. He is also extremely knowledgeable in his field, and uniquely gifted at both understanding what I was looking for and bringing the search to closure. From the moment I met Ryan, everything became a joy.
With low overhead, they pass the savings onto their customers … and his was the only company that offered a 3% discount for customers paying in cash (charges normally taken by credit card companies) – which translated into even more savings.
Also, in addition to the best pricing, they had reliable, skilled, hard working employees do both the removal of our existing tile and the install … ALL with NO hidden surprises. Everything was executed EXACTLY as promised.
The only surprise being how wonderfully pleasant the entire experience was from start to finish …. and how THRILLED we are to daily wake up into a home that has been absolutely beautifully TRANSFORMED!!!
Thank you, Ryan!! We are happy to know you and now count you and your wife as personal friends!!