REVIEWS

  We had damage to our hardwood floor from a large tv that was being moved from the 2nd floor. We called a few flooring companies but Ryan Abrams, owner of Timbercreek came out personally to see the damage and discuss options with us. He took customer service further than any other contacts that we made. He answered all our questions and he returned to fix our floor and we could not be more delighted! We would highly recommend Timbercreek Floors for their service and pricing and we will definitely use them again in the future. They were a delight to work with!

  Ryan and the Timbercreek Floors crew were the ideal home improvement experience. I had wood floors in the main areas, but my builder had installed carpeting in 3 bedrooms....almost 5 years ago! Luckily, I had the details on the flooring. Ryan contacted the manufacturer and arranged to get the flooring shipped to Austin. That, in itself, was no easy task. Thankfully, the floor style was still available. Ryan had the idea of removing some existing flooring in the entry way to the Master, so the flooring would not look like it was installed later. This would be especially important if the new wood did not completely match the wood from 5 years ago. Again, we were lucky, the flooring matched. Lastly, the crew worked all weekend, including several hours on Sunday to finish. The crew was polite, careful with my furniture and competent at their jobs. Rarely, have I had no issues with some aspect of a contract company doing work in my home. I'm grateful for their work and absolutely LOVE my new flooring.

  I can't say enough about the professionalism, great service and product Ryan and his team delivered. I replaced 2,000ft2 for travertine and hardwood flooring, and the new European white oak flooring looks amazing. I highly recommend Timbercreek Floors if you're looking for new hardwood floors!

  Our experience with Timbercreek was great. We had looked at their selection online and had somewhat decided their options weren’t going to work for us but we thought it was worth at least having a discussion with Ryan in case we were wrong. We described what we had in mind and he brought over a collection of samples, including items not online, and within an hour we had picked a floor, had Ryan’s bid and a tentative install date for the following week. It came together so easily we thought we were going to quickly and decided to wait a couple of days to look around. We ended up calling Ryan back a couple of days later and before the following week was up we had our new floors installed and they’re beautiful. The install was well done, Ryan was here when the work started to make sure the details were communicated and back again a couple of days later (as the install crew was finishing up) to look over the work and make sure we were happy. I wish everything in our construction project had been that easy. After dealing with numerous contractors that struggled to deliver, working with Ryan was refreshing.

  Timbercreek did such an outstanding job! Ryan was honest and transparent about costs, time, and quality. His crew was incredible! They were always on time with materials and showed up ready to work. Ryan was communicative every step of the way informing me on what was done, being done, and next steps. Fantastic experience! Breathtaking new floors!

  It was great working with Timbercreek Floors. Honest and professional. Excellent advice given based on where we planned on putting the new flooring and the wear and tear expected. He guided me away from my initial idea because given my space, he felt the floor I wanted would not meet my criteria. He moved me into a lower cost product. I really appreciate someone taking the time to explain so thoroughly the differences in the products and recommend a product that really fit my needs. The floors are absolutely gorgeous! Highly recommend working with them!