REVIEWS

  We decided to tackle a very extensive renovation of our home.  Timbercreek Floors worked with us to find the perfect floor to accomplish the look that we were after.  Ryan and his team of installers completed the work with excellence, but also were willing to work with us on a somewhat complicated schedule.  I have already recommended them to family and friends.  They are the type of company that you want to work with!

  Ryan at Timbercreek was awesome to work with. We hired him back in February and asked him to rush the job. We then ran into some delays and he was very accommodating. When we were finally ready for him to come, we needed him to get the job done fast. His crew showed up early, worked till dark and finished the job earlier than expected! He made suggestions that helped save us money on trim work. It is hard to find people that do what they say they will do but Ryan is dependable and honest. I hope I get the chance to work with him again.

  This review is easy because I love my floors!! They are gorgeous and unique and give my home such an elegant look. I priced a few companies and Timbercreek was by far the best deal going for real wood floors. All the floors they offer are very pretty and unlike most of the stock options. Now, the service part of the review- Ryan is a very nice man, I trusted him in my home and I trusted his advice. He put me at ease about every concern. He was wholly available to answer questions, change the plans, or help with whatever was happening. He actually came in himself on the last day to fix a couple of final aesthetic things that weren’t quite right. He totally rocked, thank goodness there are honest, reliable folks out there still running little businesses.

  Our experience with Timbercreek was great. We had looked at their selection online and had somewhat decided their options weren’t going to work for us but we thought it was worth at least having a discussion with Ryan in case we were wrong. We described what we had in mind and he brought over a collection of samples, including items not online, and within an hour we had picked a floor, had Ryan’s bid and a tentative install date for the following week. It came together so easily we thought we were going to quickly and decided to wait a couple of days to look around. We ended up calling Ryan back a couple of days later and before the following week was up we had our new floors installed and they’re beautiful. The install was well done, Ryan was here when the work started to make sure the details were communicated and back again a couple of days later (as the install crew was finishing up) to look over the work and make sure we were happy. I wish everything in our construction project had been that easy. After dealing with numerous contractors that struggled to deliver, working with Ryan was refreshing.

  Everything from the first appointment to the last was so smooth. Ryan was punctual and professional. So was his crew. The installers (Daniel and his crew) are smart, conscientious, respectful and very meticulous. We had our beautiful wood floors installed upstairs. Unfortunately, Daniel had a tough job because the house is older, and he needed to work hard to level the floors before install. To him, it was “no problem.” Highly recommend this company. Very fair pricing, especially for all the hard work involved!

  Highly recommend Timbercreek Floors! My experience with Ryan has been only positive. He went above and beyond to make sure I was happy with my flooring. The installers were detail oriented and precise, which I really appreciated. If there were times Ryan couldn't come himself to check on things, he sent his business partner, who was just as friendly and efficient. Will definitely use this company again in the future!